Archive for the ‘rightsleeve’ Category

Do you know your strengths?

Thursday, May 16th, 2013

If you haven’t taken a couple of minutes to watch our Good At video series, now’s your chance.

Your mood will thank you for it.

If you’re at Mesh today, please stop by and play a game of RIGHTSLEEVE Road Hockey.


RIGHTSLEEVE is a promotional products agency helping companies establish emotional connections to their brands through tangible, logoed merchandise. Please say hi on Twitter or Facebook.

What A Video is Worth

Thursday, March 7th, 2013

I’d like to say more about this new video series from RIGHTSLEEVE, but really, the video already says it all.

Please watch it on rightsleeve.com or subscribe on our YouTube channel.

RIGHTSLEEVE Good At Video Series Season 1 Episode 1


RIGHTSLEEVE is a promotional products agency helping companies establish emotional connections to their brands through tangible, logoed merchandise. Please say hi on Twitter or Facebook.

A SWAG 2.0 Event Debrief – How to Use Promotional Products for a Killer Event

Tuesday, May 8th, 2012

It’s taken me a couple of days but I’ve almost recovered from our annual client party. All day this year, I kept comparing our event to a wedding. You spend months arranging details like food, guest lists, venue etc. and the day of the event comes and goes in such a whirlwind of activity that you look back on it and wonder if parts of it were a dream.

With a name like SWAG2.0, our use of product marketing should be top notch. Our goal this year was to infuse our entire event with promotional products and do it in such a way that we highlighted some of the many ways you can use swag well.

Say Hello
They say there’s no second chance to make a first impression and that’s why we like to hand out a nice gift as soon as guests arrive to our party. This year, we chose the chromo journal because they’re a quality piece of stationary and the chrome trim makes them a real eye-catcher.

Chromo Journals

Chromo Journals

In the early days of SWAG2.0 we went back and forth on the use of name tags; after all we know our clients! But, then we realized that our clients don’t necessarily know each other and name tags make introductions a lot easier. We still like to to keep the name tag thing kinda casual so we encourage guests to write their own and add a spark of creativity if they like.

Name Tags

Name Tags

Engage
One of my favorite things about product marketing is that you can use a normal product in a unique way and give it an entirely different life. Anyone remember when we used a post-it wall as our sign-in book? Well, this year, we took a unique product and made it even more special.

Animal Poppers

Animal Poppers

Our animal poppers have been a big hit as employee gifts as most people appreciate their ability to relieve stress and cause a few laughs. We decided to give our poppers even more of a personality by making them the focal point in a game we called “Popper Pong”. In addition to showing how our products can be given new life with a different application, Popper Pong was a great talking point, an ice breaker, and a way for our clients to engage with each other.

Playing Popper Pong

Playing Popper Pong

The idea of Popper Pong was to have fun, so we made sure that everyone got a prize for playing. Manufacturing a one-inch button on the spot if you scored was also a way to introduce an offline, viral component to the event. Seeing players proudly displaying their red, blue, or yellow pins was a great way to let word-of-mouth do our jobs and direct new players back to the game.

Interact
Swag2.0 is all about interaction and engagement.

We already had our ice-breaker with Popper Pong, but we wanted something else to drive interaction with our products and also put to good use our love of social media.

QR Coded Stress Toy

QR Coded Stress Toy

QR codes are a great way to link offline products with online activities so we decided to run a QR code contest. When guests scanned the QR codes on their free stress toy they were taken to one of two videos which indicated if they won or lost. Winners were then directed to the RIGHTSLEEVE booth to pick up either a Sigg waterbottle or a slap-watch as their prize.

RIGHTSLEEVE Branded Sigg Bottles & Slap Watches

RIGHTSLEEVE Branded Sigg Bottles & Slap Watches

I must admit that sending folks to our RIGHTSLEEVE booth to pick up their prize wasn’t on accident. We sent guests there to

  • get the full tour of our event
  • interact with some of our great staff
  • showcase work we’ve done with other great companies

Leave ‘em with More
Okay, so the phrase is “leave them wanting more,” but in this case we wanted to send our clients on their way with a great swag bag of useful, eye-catching items. As guests departed the event, we handed them their final dose of product. We stuffed our sling and ella coolers with a variety of gear

  1. a branded cookie to provide sustenance on the trip home
  2. a torino tumbler to use for favorite summer beverages
  3. a custom-shaped RIGHTSLEEVE keychain to remind everyone of their favorite swag event of the year!
SWAG Bags

SWAG Bags with our Torino Tumbler peeking out

We put on SWAG2.0 every year because we love our clients and want to show them a great time. Using swag to entertain and delight is just the icing on our proverbial wedding cake. If you came to the event we all hope you had a blast and that you learned a new thing or two about creative ways to use promotional products.

To see more pictures from the event, check out our Facebook album.

For some great ideas on product marketing you don’t have to wait until next year, give us a call (1.877.975.3383) or subscribe to the SWAG2.0 blog.

RIGHTSLEEVE Cookie

We leave you with one cookie to rule them all.

Cookie photo courtesy Carolyn Van.

Our Trend Report 2010: Promotional Products

Wednesday, April 7th, 2010

Every year, we sit down and think about swag and its applications in the real world.  What trends are influencing the ways people are using promotional items? What do users of promotional media gravitate towards in terms of fashion and function?

Well, we have debated these topics tirelessly over the past few weeks and have synthesized the findings into the Top Ten below.

1. “Re-thinking Products: Form & Function”

When does a to-go mug go from trash to re-usable?

Current promotional product trends look at re-thinking the way we use everyday objects and making them useful and eco-friendly – especially with the current push of carbon footprint and social responsibility in the media. Adding a bit of creative flair to the design also makes it appealing to those looking to stand out and differentiate their brand identity.

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togo

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2. “What’s old is new – Retro Inspired”

An emotional connection with swag is one way of capturing attention.

It paints a story for the client as they would be familiar with the product from their own experience. It’s also a step back from regular promo gear and allows the receiver to have more fun with it – who doesn’t like a pair of neon sunglasses?

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3. “Social Media and Mobile”

Infolust on the go

Smart phones, PDA, laptops – whichever piece of technology available out there, someone has got theirs hands on it so why not have your brand in their hands too.  By choosing products that relate to the current trend, it gets your message out there and becomes practical.

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Black_iPhone

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4. “Colors”

No more corporate colors – Red, Black, Navy.

A lot of employees are looking for exciting options for their corporate uniforms to wear at work and also for recreational use. With casual dress codes becoming more common in the workplace, the color palette is starting to change and heading more towards the seasonal colors that comes with fashion: orange, green, pink (or salmon), etc.

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5. “Retail look”

Patterns, materials and details you would see at a store, are making their way into work wear. It gives the apparel a bit more personality to the person who wears it.

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6. “Small Promo/Big Impact”

Good things come in small packages!

Cell phones/PDA/laptops; these are everyday items that are carried by work professionals as part of their gear. Why not have your brand be visible daily and useful at the same time, instead of sitting in another swag closet never to be seen again? Useful as a mailer as well, with little costs to ship directly to your clients. Even with a small budget, you can still have the biggest impact; it’s all how you present it.

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7. “Girl Power!”

Crossovers – no more one size fits all golf shirts that wear like a dress.

Women have always been the main consumer for households. The same goes for ordering branded apparel in a corporate setting.  A lot of them are leaning toward the styles that have crossovers to suit both male/female employees. There is also a push towards more female-oriented products in the market. Patterns, Fit and cut is important and makes it appealing to the female demographic. Choose styles that differentiate between men and women’s apparel.

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8. “Eco but cheap”

Eco-friendly products have become more standard with products these days.  Not everyone has the budget to spend on organic cotton tees or bamboo woven bags. But that doesn’t mean that you should be left out of the mix. Useful everyday items are getting the eco makeover while helping stick with your bottom line.

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9. “Custom made Easy”

Want your self-promo to stand out from the rest? Don’t have the time or quantities needed?

There are new product lines that allow for full customization without the long timeline and higher minimums.  Sometimes there just aren’t enough hours in the day – but that doesn’t mean you should sacrifice quality of your brand with the same old 1 color/1 location.

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10. “New Materials”

Bamboo, coconut, recycled tires, kraft paper, neoprene, jute and poo!

Using non-traditional materials is another differentiating factor in rethinking products: form and function (trend#1). New materials/textiles are making their way into the industry and create interesting stories within the products themselves – promoting organic solutions (bio-energy), why not hand out a journal made from elephant poop?

It will definitely get people talking and take you to the next level with your client.

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Who: The A Method for Hiring

Wednesday, December 30th, 2009

who 

I recently read Geoff Smart’s Who: The A Method for Hiring - a comprehensive look at how to interview and ultimately hire top talent into your company. I synthesized the main steps in his book and have listed here to help others who are involved in the hiring process.

Hiring is never a perfect science, but the process can be made more effective by digging deeper into a candidate’s career history and asking the right questions. After years of interviewing candidates for positions at RIGHTSLEEVE, I found this book a very worthwhile read with many clear takeaway points.

Part 1: Establishing a Scorecard

Taking the theoretical definition of a A player and putting it in practical terms for the position you need to fill
 
1. Mission
Develop a short statement of why the role exists. Example for a VP Sales: To Double our revenue over 3 years by signing large profitable contracts with industrial customers. And to set up one hunting team to land new accounts and one farming team to grow existing accounts.
 
2. Outcomes
Develop 3-8 specific, objective outcomes that a person must accomplish to achieve an performance. For example “improve customer satisfaction on a ten point scale from 7.1 to 9.0 by December 31.”
 
3. Competencies
Ensuring Behavioural Fit.  Identify as many role-based competencies as you think appropriate to describe the behaviours someone must demonstrate to achieve the outcomes. Make sure to include competencies that also describe the culture of the company.
 
Typical examples: Efficiency, Honesty, Organization/Planning, Aggressiveness, Follow-through on commitments, Intelligence, Analytical skills, Attention to detail, Persistence, Proactivity, Ability to hire A Players, Ability to develop people, Flexibility, Calm under pressure, Strategic thinking, creativity/innovation, Enthusiasm, Work Ethic, High standards, Listening skills, Openness to criticism, Communication, Teamwork, Persuasion
 
4. Ensure Alignment
Compare the scorecard with the business plan and the scorecards of the people who will interface with the role. Ensure there is consistency and alignment.
 
 
Part 2: Four Interviews for Spotting A Players
 
(i) Screening Interview: Culling The List
15 minutes over the phone
 
1. What are your career goals?
2. What are you really good at professionally?
3. What are you not good at or not interested in doing professionally?
4. Who were your last 5 bosses and how will they rate your performance on a 1-10 scale when we talk to them? 
 
Notes
- always ask for specific examples when the candidate is answering your questions
- if a candidate is responding to the weakness with something like “I am a perfectionist”. Respond with “that sounds like a strength, what are you really not good at?”
- Get Curious: ask what, how, tell me more? 
 
(ii) Topgrading Interview
The first in-person interview 
 
1. What were you hired to do?
2. What accomplishments are you most proud of?
3. What were some of the low points during that job?
4. Who were the people you worked with? Specifically:
 
(i) What was your boss’s name, and how do you spell that? What was it like working with him/her? What he/she tell me were your biggest strengths and areas for improvement?
 
(ii) How would you rate the team you inherited on an A, B, C scale? What changes did you make? Did you hire anybody? Fire anybody? How would you rate the team when you left it on an A, B, C scale?
 
5. Why did you leave that job?
 
Notes
- These 5 questions are asked for each job on the candidates resume, starting from the oldest job so that the interview flows chronologically.
- Interrupting the candidate (necessary to move the interview along)
- Push vs Pull (People who perform poorly in their jobs were pushed out vs People who perform well in their jobs are pulled out).
Example: Why did you leave that job?
    - Push: “It was time for me to leave”, “It was mutual”. “I missed my numbers”
    - Pull: “My biggest client hired me”, “My old boss recruited me for a bigger job”
 
 
(iii) Focused Interview
Turning the magnification up a notch on the specific outcomes and competencies of the scorecard
 
1. The purpose of this interview is to talk about             (insert specific outcome or competency from scorecard)
2. What are your biggest accomplishments in this area during your career?
3. What are your insights into your biggest mistakes and lessons learned in this area?
(iv) Reference Interview
 
1. In what context did you work with the person?
2. What were the person’s biggest strengths?
3. What were the person’s biggest areas for improvement back then?
4. How would rate his/her overall performance in that job on a 1-10 scale? What about his or her performance causes you to give that rating?
5. The person mentioned that he/she struggled with               in that job. Can you tell me more about that?

A conversation with Michael Dell

Tuesday, November 24th, 2009

On Nov 12, I had the opportunity of a lifetime to speak with one of my entrepreneurial heroes, Michael Dell. This was in association with our winning the Dell SMB Excellence Award (Canada) for our use of technology in our business.

I vividly remember my first computer purchase as an 18 year old student heading off to university. I struggled out of the Dell showroom in 1992 (they had one back then) with 2 huge boxes which housed the monitor and CPU. When I mentioned this Michael Dell, he jokingly commented how they have been able to reduce the size of the boxes over the years.

The video of the conversation can be seen below

Red Bull Street Style

Sunday, November 15th, 2009

I just returned from the Canadian National Championships of Red Bull Street Style (a client of ours). I will let the images taken from my video camera do the talking.

The point of this video is to demonstrate how effective Red Bull has been at living the values of their brand. The vibe at their events is contagious. An amazing brand story.

The hooded sweats we did are below (on the ground)

Red Bull Street Style Hoodies

Webcast – Live from Dell

Tuesday, November 10th, 2009

On Nov 12 (at 12 noon EST), I am participating in a live webcast from Dell’s headquarters in Round Rock TX.

Dell is hosting a virtual panel discussion featuring the winners of the Dell SMB Award (from Canada, US, Mexico and Brazil). The discussion will focus on how companies are using technology to cut costs, increase efficiency, improve customer relations and grow.

You are welcome to join the webcast by registering here

The official press release can be found here

Michael Dell and the Internet: a view from 1999

Sunday, November 1st, 2009

I was just reading some remarks made in 1999 by Michael Dell on Building a Competitive Advantage in an Internet Economy.

While so much has changed in the 10 years since Dell made this speech, I am struck by how much of this is still relevant in 2009.

Consider the following excerpt:

“The Internet is also decreasing the cost of interactions. For instance, instead of making printer circuit boards, Dell has a supplier that does it, whom we treat as part of our company and with whom we exchange information at very little cost and at very high speeds. The Internet is shrinking time and distance, allowing us to bring our customers and our suppliers inside our business, and creating shared efficiencies and greater loyalty. Companies that recognize this can take advantage of it; those that don’’t will end up as road kill on the information super highway.”

The fact that information has become even more readily available in the last 10 years reinforces this point. This has even extended beyond business into the consumer realm with the advent of Web 2.0 and how we as consumers now embrace open and public relationships with one another on Twitter, Facebook, etc. Web 2.0 indeeds shrinks time and distance when it comes to how we now interact with each other as individuals online.
Dell’s thoughts on how to build an internet based business also remain true to this day.
“We focus on three areas: (i) building rich content, (ii) growing our commerce capabilities, and (iii) establishing communities of suppliers and end users that share common interests.”

While a lot of this is pretty standard – table stakes, even – in 2009, it’s interesting to reflect back on what the internet was like in 1999. I know in our case at RIGHTSLEEVE, we had a static web site with html product pages that were time consuming to update. We had no e-commerce functionality other than a simple quote request tool to interact with our customers. Having said that, it was pretty unique at the time in the context of the industry. It was a start.
In the early 2000′s, we evolved into a database driven web site with full e-commerce capabilities, online store applications and a backend CRM/VRM system that allows us to interact with every customer and supplier around the world online. In the process, we dramatically changed how we did business, giving us a platform on which to compete within a hyper competitive industry.
It’s interesting to consider how fast internet technology has changed in the past decade. The Web 1.0 (webvan.com, pets.com) bubble has burst, Web 2.0 (youtube.com, twitter.com) has taken the world by storm and now we are starting to see the beginnings of Web 3.0 (twine.com) and the so-called semantic web.
Despite these rapid changes in the types of internet models we see today, I don’t think we have strayed too far from the enduring principles that were discussed by Michael Dell in 1999.

RIGHTSLEEVE in Profit Magazine – get your free copy here!

Tuesday, October 20th, 2009

RIGHTSLEEVE’s customer retention strategies are featured in the latest issue of Profit Magazine. To honour this occasion, we’d like to send you a free copy.

Just fill out this form here, and we will mail out the issue on the double.